Scam alert: Emails impersonating Art Basel staff
Last updated: October 21, 2025
What’s happening
Targeted phishing emails are circulating that impersonate Art Basel employees and are being sent to galleries and partners.
How to recognize a scam
- The sender's address does not end with @artbasel.com or shows unusual spelling or formatting.
- The message contains unexpected offers (e.g., discounted participation fees, “exclusive opportunities”) or urgent requests to make a payment, change bank details, or share sensitive data.
- The email uses awkward or overly flattering language, generic greetings, or contains unexpected attachments or links.
- Display names can be spoofed. If in doubt, verify through a trusted channel you already use.
What to do (Do / Don’t)
Do
- Verify by contacting your usual Art Basel representative using previously known contact details (not those in the suspicious email).
- Forward the suspicious email (ideally as an attachment with full headers) to your Gallery Relations contact.
Don't
- Do not click links, open attachments, reply, send money, or share passwords or two‑factor authentication codes.
If you have already responded or paid
- Contact your bank immediately to attempt to recall the transaction.
- Report the incident to your local law‑enforcement authority.
- Inform your usual Gallery Relations contact at Art Basel.
Important notes
- Official Art Basel email addresses end with @artbasel.com. Treat messages from other domains as suspicious.
- Art Basel will never pressure you to bypass standard payment processes, request passwords or 2FA codes, or ask for payment via gift cards or cryptocurrency.
- Because these emails are sent by criminal actors, Art Basel’s ability to stop third‑party scams or recover funds is limited; however, we will support you with information for your report.